My Joomla Site Was hacked

You are reading this arcticle becasue you have a joomla based web site and its been defaced or hacked.

Joomla is an open source software and is not secure "out of the box" so you do need to make certain that there are steps taken to prevent malicious users from taking advantage of vulnerabilities in your joomla installation.

Joomla also requires ongoing maintenance in the form of updating to latest version, montoring for plugin updates.

Just installing joomla and celebrating and never touching it again is a mistake.

WHAT DO YOU DO NOW?

The very first thing you should do is go to this link created by Joomla which details what to do whe your joomla install has been hacked: http://docs.joomla.org/Security_Checklist/You_have_been_hacked_or_defaced

NOTE: if you are not technically minded then you should seek the services of a professional joomla developer with experience in securing joomla. You can find such people on odesk.com or fiverr.com.

IN THE CASE YOU NEED US TO RESTORE YOUR ACCOUNT TO THE PREVIOUS BACKUP, then drop raise a support ticket asking us to restore your account to the previous backup. We perform full cpanel backups every week and maintain a archive of backups going back to various periods, so will always have a version of your site from some point and can restore the full backup of your account. However, any changes made to your site, emails etc bewteen the last backup and now would be lost.

 

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