What is SMTP Authentication and how do I enable it in my email software?
In order to send email via our email servers, the server needs to be able to authenticate your outgoing emails otherwise spammers will be able to send emails which may look like they come from you. This requires configuring your email client to allow for "smtp authorisation" and as long as you have the right credentials you can send emails no problems. All email clients support SMTP authorisation.
We have included smtp authorisation example for Outlook but all email clients support smtp authorisation.
Configure SMTP Authentication in Outlook
1. Open Outlook
2. From the Tools menu select Account Settings. The Account Settings box appears.
3. Verify that the E-mail tab is selected. Your email account appears.
4. Click on the account to highlight it, and click on the Change icon above it. The Internet E-mail Settings appear.
5. Under the Server Information Click the button More Settings... in the lower right-hand corner. The Internet Email Settings box appears.
6. Click on the tab Outgoing Server.
7. Click the check box My outgoing server (SMTP) requires authentication, and verify that the circle-box "Use same settings as my incoming mail server" is selected.
8. Click OK to close the Internet Email Settings box.
9. IMPORTANT: Do NOT use the "Test Account Setting..." button to test the settings. This will fail (bug in outlook)
10. Click the Finish button to close the Internet E-mail Settings box. Click the Close button to close the Account Settings box.
11. SMTP authentication has now been enabled.
